How-to: Add Account User


How To's
We at ticketZone know that you can’t always go it alone. When you’re planning an event, you may have a partner, co-sponsor, or employees that you’d like to access your account. After all, everyone needs a little help now and again.

With this in mind, we’ve created a system that allows you to add users to your account and give them controlled access to your information. All you have to do is add their information to your account. Listed users can update content (if you want them to), check stats (or not!), whatever you need and however you specify.

Finally, you can give that intern something to do besides Starbucks runs!

1. To add a new user, head to your Client Dashboard. Locate the “Users” link toward the bottom of your menu sidebar (see dark blue arrow).

client dashboard

2. You will now see a list of any users you’ve added to your account (if you’ve already added users). To add a new user, enter his or her email address at the top of the page and click “ADD USER”. This email address should be the one associated with his or her ticketZone account. If your user doesn’t have a ticketZone account, they will receive instructions on how to sign-up for one when they receive your invitation.

users page.png

3. Next, select access levels and adjust privacy settings on the “User Policies” page. Once you are satisfied, click “Update User Policy” at the bottom of the page.

 user policies.png

4. You can visit the Users page at any time to add or remove users or to edit their privileges.

To add Users on an event level, simply navigate to your event dashboard and repeat the same process as above.

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